Monday, June 9, 2008

Is ADSL any worth?

ADSL Broadband Service (Internet Solution) is introduced for the first time in Nepal by Nepal Telecom. Everyone seem hurried to get it. Till now the WorldLink Communication had the complete control over the market, but due to this new ADSL service, will it effect the Worldlink communication? I guess yes, But though Worldlink will be effected, internet users over Kathmnandu will be highly benefited by its speed and the cost of service. But let us think on the other part, will the NTC be able to provide support as other ISPs are providing from the installation to the monthly payment collection. Will the NTC be able to do this?

7 comments:

Adipti said...

Well I don't think so.

I think NTC do not have staffs to look after ADSL department to provide any support before 10am and after 3pm. Their office runs for 5 hrs only for customers. This way we can see that they won't be helpful on holidays at all while other ISPs have 24hrs support everyday. Well I think this is not the employees responsibilities but NTC as a whole. Hope we will have a good support from NTC for the service. Can we totally depend on this service?

Adipti said...

Too Bad Support :( Really Frustrated with this ADSL. I called the support of NTC (ADSL Department) too many times. Either they do not pick up the phone in office hour(10am to 3pm) or they say to call in some other number. After a long try I was able to talk and told them to look after my connection. They told "Its a new service and we are really sorry for your inconvenience.It will be done today" But its a week and they haven't helped to solve the issue. Are they giving us free service? If they have given it for free then it would be a good to say "its a new technology". As Its not a free service, and they have charged for installation too, they cannot make excuse like that. What do you think friends?

timus2001 said...

yes i do agree, ftp hasn't worked single time in mine pc using adsl.
It is really sucking

Adipti said...

Finally I had to go to NTC taking my router to test. After about 2 hours they responded as this router(TPLink) will not work as router for ADSL. I bought a new router and it worked. He was right. But there is another interesting thing in ADSL. The problem is in FTP connection. I guess lots of web developers are facing the same problem with NTC's ADSL. Called them to know the problem but they did not know what the "FTP" is? NTC is running ISP without knowledge of FTP? Isn't it interesting?

Adipti said...

I am going to cut the connection from NTC ADSL. Its real pain and frustrating for IT people and in Nepal, mostly the IT people use internet.

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